Charlottenstraße 14, 52070 Aachen Mon to Fri, 8:00 to 18:00 info@amivio.de
AmiVio staff member supporting a senior woman at home in the Aachen city region
Household Help & Everyday Care · Aachen & Düren

Household Help & Everyday Care in Aachen

Support for seniors, families and everyone who needs relief in daily life. On request, AmiVio also handles the correspondence with your health insurance.

Qualified and reliable · serving the Aachen city region since 2024

What you may be entitled to

Many services are paid by the insurer. No advance payment is required.

§ 38
Household help via health insuranceDuring pregnancy, illness or after a hospital stay.
€3,539
Respite care / yearWhen family caregivers need a break (from care level 2).
20%
Tax reliefGarden help and small household tasks count as household-related services (§ 35a EStG).

Unsure what applies to you? Get a free check →

Who pays? Often the health insurance.

In many cases the statutory health insurance covers the costs directly, for example during pregnancy, after a hospital stay or in case of care needs. The clarification is free in a first phone call. AmiVio serves the Aachen city region (StädteRegion Aachen) and the district of Düren.

In 5 steps

How it works

From the first enquiry to ongoing care. Transparent and tailored to your needs.

Make an enquiry

By phone, form or email.

Clarify needs

In a short conversation we clarify location, needs, frequency and start date.

First meeting

A personal, free conversation, at your home if you wish.

Planning & start

Appointments are agreed and support starts as arranged.

Stay flexible

Clear arrangements from the start. Adjustments are possible at any time.

Ready for the first step?

Contact

Do you have questions?

Reach us by phone, email or WhatsApp. The consultation is free.

Prefer to write? Use our online enquiry form. We usually reply within one working day.

Phone remains the fastest way to reach us: 0241 9570 4333, Mon-Fri 8am-6pm.

Note: our team advises primarily in German. For English please mention it when you call and we will do our best to help.

Trust through quality

Why families trust AmiVio

Qualified staff Flexible & fast Safe & transparent Personal & reliable
250+
Satisfied clients
2+
Years of experience
40+
Qualified helpers
FAQ

Good to know

Who is household help and everyday care for?
Seniors, people with limitations, family caregivers, pregnant women and anyone who needs support in daily life. During pregnancy or after a hospital stay, the statutory health insurance can cover the costs (§ 38 SGB V, German social law). AmiVio advises on the right options.
Do I have to pay in advance?
No. If the health insurance covers the costs, AmiVio settles directly with the insurer. Only services that are not reimbursed remain payable.
Which services does AmiVio offer?
Household and cleaning, shopping, accompaniment to doctor and authority appointments, cooking and laundry, garden help and paperwork support with applications.
Does AmiVio help during pregnancy?
Yes. In case of complaints or after childbirth, the health insurance can cover the cost of household help (§ 38 SGB V). AmiVio supports you with the application.
Are there fixed hourly schedules?
No. One to two hours per week or daily help are both possible. The scope is agreed individually. There is no minimum number of hours.