AmiVio staff member cleaning a living-room table in the Aachen city region

Service · Aachen city region

Household help in Aachen and the city region

Household help in the Aachen city region and the district of Düren: a clean, orderly home without it costing you energy. Qualified helpers reliably take on cleaning, laundry and order.

Find the right help 0241 9570 4333

What household help covers

Household help starts where relief is needed, regularly or as a one-off big clean. You decide the scope and frequency.

Cleaning: vacuuming, mopping, dusting, bathroom and kitchen
Laundry: washing, hanging, ironing, folding, changing beds
Order: tidying, rubbish and recycling, dishes
On request: window cleaning, fridge, seasonal deep clean

AmiVio works throughout the Aachen city region, from Aachen via Würselen and Eschweiler to Stolberg, as well as in the district of Düren. Wherever possible, the same familiar person comes to your home.

Who it fits

This support fits you if …

You have a care level and want to ease everyday life at home.

You need temporary help after illness, surgery or during pregnancy.

You support relatives but cannot manage everything alone.

You want to gain more time and calm for what matters to you.

Funding & cost coverage

Depending on your situation, financial support is possible: the health insurance under § 38 SGB V in case of illness or pregnancy, or tax relief under § 35a EStG for private services. (As of 01/2025; please verify the current legal status.) AmiVio checks eligibility free of charge and helps with the application.

Check eligibility for free

FAQ

Good to know

What exactly does household help do?

Ongoing home care includes vacuuming, mopping, cleaning the bathroom and kitchen, laundry and beds. On request also window cleaning, defrosting the fridge or a seasonal deep clean. Typically 2 to 4 hours per visit, tailored to your needs.

Does the insurer pay for household help?

Depending on your situation, the insurer or a tax benefit can cover part or all of the costs. In case of illness, surgery or pregnancy the health insurance often applies under § 38 SGB V. With a care level, the relief amount of €131 per month is available; direct billing via this is in preparation at AmiVio. Private services are 20% tax-deductible under § 35a EStG (max. €4,000 per year). AmiVio checks eligibility free of charge and supports with the application.

How quickly can it start?

Usually within 2 to 5 working days after the free initial consultation. For urgent needs after hospital discharge or a high-risk pregnancy, a start within 24 hours is also possible, provided the health insurance agrees in parallel.

Is it always the same person?

Yes. Wherever possible a fixed, familiar person comes who knows your wishes and your home. In case of illness or holiday, you are informed in good time and a substitute is arranged, without frequent staff changes.

Is there a minimum number of hours?

No. One to two hours per week, several days or a one-off big clean are all possible. Billing is transparent, based on hours actually worked with a clear record of services.

In 5 steps

How it works

From the first enquiry to ongoing care. Transparent and tailored to your needs.

Make an enquiry

By phone, form or email.

Clarify needs

In a short conversation we clarify location, needs, frequency and start date.

First meeting

A personal, free conversation, at your home if you wish.

Planning & start

Appointments are agreed and support starts as arranged.

Stay flexible

Clear arrangements from the start. Adjustments are possible at any time.

Free & without obligation

Find the right help

Get in touch and AmiVio will get back to you personally with a suitable offer.

Phone0241 9570 4333 Emailinfo@amivio.de AddressCharlottenstraße 14, 52070 Aachen WhatsAppMessage us directly

Opening hoursMon to Fri, 8:00 to 18:00

Call us on 0241 9570 4333, Mon-Fri 8am-6pm, or use our online enquiry form.