Charlottenstraße 14, 52070 Aachen Mon to Fri, 8:00 to 18:00 info@amivio.de
AmiVio staff member cleaning a living-room table in the Aachen city region
Service · Aachen city region

Household help in Aachen and the city region

Household help in the Aachen city region and the district of Düren: a clean, orderly home without it costing you energy. Qualified helpers reliably take on cleaning, laundry and order.

Find the right help 0241 9570 4333

What household help covers

Household help starts where relief is needed, regularly or as a one-off big clean. You decide the scope and frequency.

  • Cleaning: vacuuming, mopping, dusting, bathroom and kitchen
  • Laundry: washing, hanging, ironing, folding, changing beds
  • Order: tidying, rubbish and recycling, dishes
  • On request: window cleaning, fridge, seasonal deep clean

AmiVio works throughout the Aachen city region, from Aachen via Würselen and Eschweiler to Stolberg, as well as in the district of Düren. Wherever possible, the same familiar person comes to your home.

Who it fits

This support fits you if …

1

You have a care level and want to ease everyday life at home.

2

You need temporary help after illness, surgery or during pregnancy.

3

You support relatives but cannot manage everything alone.

4

You want to gain more time and calm for what matters to you.

Funding & cost coverage

AmiVio is a recognised everyday-support provider under § 45a SGB XI (AnFöVO NRW) and bills your long-term care insurance directly: the relief amount of €131 per month from care level 1 (§ 45b SGB XI), from care level 2 also the conversion entitlement of up to 40% of the care benefit in kind (§ 45a para. 4 SGB XI) and respite care of up to €3,539 per year (§ 39 SGB XI). Without a care level, the health insurance may cover household help under § 38 SGB V in case of illness or after a hospital stay, and under § 24h SGB V for pregnancy; your insurer decides case by case and we support you with the application. Private services are 20% tax-deductible on labour costs (§ 35a EStG). (As of 07/2025; please verify the current legal status.)

AmiVio is not a nursing service and does not provide home nursing care under § 37 SGB V. We handle household help, care and everyday support, complementing the work of nursing services.

Check eligibility for free
FAQ

Good to know

What exactly does household help do?
Ongoing home care includes vacuuming, mopping, cleaning the bathroom and kitchen, laundry and beds. On request also window cleaning, defrosting the fridge or a seasonal deep clean. Typically 2 to 4 hours per visit, tailored to your needs.
Does the insurer pay for household help?
With a care level: AmiVio is a recognised everyday-support provider under § 45a SGB XI (AnFöVO NRW) and bills your long-term care insurance directly, the relief amount of €131 per month from care level 1 (§ 45b SGB XI), plus from care level 2 the conversion entitlement of up to 40% of the care benefit in kind (§ 45a para. 4 SGB XI) and respite care (§ 39 SGB XI). Without a care level: in case of illness or after a hospital stay the health insurance may cover household help under § 38 SGB V, for pregnancy and childbirth under § 24h SGB V. Your insurer decides case by case; we support you with the application. Private services are 20% tax-deductible on labour costs under § 35a EStG (max. €4,000 per year).
Is AmiVio a nursing service?
No. AmiVio is not a nursing service and does not provide home nursing care under § 37 SGB V. We handle household help, care and everyday support, complementing the work of nursing services. Both can be used in parallel and billed separately.
How quickly can it start?
Usually within 2 to 5 working days after the free initial consultation. For urgent needs after hospital discharge or a high-risk pregnancy, a start within 24 hours is also possible, provided the health insurance agrees in parallel.
Is it always the same person?
Yes. Wherever possible a fixed, familiar person comes who knows your wishes and your home. In case of illness or holiday, you are informed in good time and a substitute is arranged, without frequent staff changes.
Is there a minimum number of hours?
No. One to two hours per week, several days or a one-off big clean are all possible. Billing is transparent, based on hours actually worked with a clear record of services.
In 5 steps

How it works

From the first enquiry to ongoing care. Transparent and tailored to your needs.

Make an enquiry

By phone, form or email.

Clarify needs

In a short conversation we clarify location, needs, frequency and start date.

First meeting

A personal, free conversation, at your home if you wish.

Planning & start

Appointments are agreed and support starts as arranged.

Stay flexible

Clear arrangements from the start. Adjustments are possible at any time.

Free & without obligation

Find the right help

Get in touch and AmiVio will get back to you personally with a suitable offer.

Phone0241 9570 4333 Emailinfo@amivio.de AddressCharlottenstraße 14, 52070 Aachen WhatsAppMessage us directly
Opening hoursMon to Fri, 8:00 to 18:00

Call us on 0241 9570 4333, Mon-Fri 8am-6pm, or use our online enquiry form.